User-centered research project and creativity to improve communication, training and monitoring of vaccination campaigns in Côte d'Ivoire.
Our business challenge
In a concern of transparency, security and improvement of the process of vaccination campaigns, Dimagi wants a global understanding of the context of the campaigns as well as the actors and their points of pain. Some challenges have spiced up this data collection:
Difficulties in recruiting due to the very specific target.
In a covid 19 setting, it was necessary to conduct remote interviews with vaccinators and supervisors.
Many rumors about vaccination due to covid 19
Vaccination campaigns in parallel with the interviews had an impact on the availability of interviewees.
A tense socio-political situation, because in the middle of the presidential election campaign.
The Outcomes
An opportunity for distance learning
An opportunity to follow the campaign in real time
An opportunity to inform and communicate via the telephone
An opportunity to receive feedback on a regular basis
